Hotel and restaurant bills usually include service charges, but additional tips are welcomed for services rendered. In restaurants tips of about 15% are expected. In Mallorca value-added-tax is usually included in restaurant bills, designated ’I.V.A’, and may be mistaken for service charge. Drivers of metered taxis expect tips of 10 to 15%. It is customary to tip small amounts, usually 5-10% for most services, including guides.